Agent Statements

Statements provide Agents with information on the Commission details and any Chargebacks or Adjustments applied during a cycle. The first page of pdf Statement provides a Summary of the Payable Commission, Form 1099, and Agent Balance activity. Additional pages contain sections with details for, Commission Activity, Adjustments, Chargebacks, and Agent Credits. (Statement portion of Agent credits are covered in the section for Agent Credits)

In addition to the pdf version, csv documents are also available for an Agent’s (Commission) Activity, Chargebacks, and Adjustments. The csv version sometimes can be more useful for analyses or can be used to be imported into a commission system downstream of the tenant.

Admin can access an Agent’s Statement through the detail page for that Agent. Agents will be directed to a similar page to access their Statements but will not have access to other Agents Statements.

New Accounts: Statements created prior to an account being set to Active status by the Quotit Admin will no longer be seen after the account is made active. This is so that only statements with Commission Processing Dates after the ‘go live’ date will be seen by Admin and Agents. Statements generated prior to the date the account was made active, for example when cycles are run in parallel with a legacy system, would no longer be displayed.

Agent Statement page accessed from Agent Details

Option to allow Upline Agents to see Statements for Downline Agents

When an option is selected in the Statement page accessed in Agent Details, this will allow the Agent to see Statements of downline Agents. When the Upline Agent goes to their hierarchy page in their Agent Dashboard, they will see a link from the Hierarchy page. When the link is selected, a slide out page will allow access to view the Downline Agents statements.

The Hierarchy in the Downline page only represents what is downline from that Agent from the Upline settings in Agent details and does not consider Alternate Upline’s that may be created using Custom Settings. Statements show all activity of an Agent, including any from different Uplines, so consideration should be given to internal procedures allowing view of the Statement information.

Agent Dashboard Hierarchy page when the Agent has the option to allow seeing Statements of downline with link to view outlined:

Slideout allowing view of Downlinne Agent’s Statements after selecting view:

Agent Statement page accessed from Reports menu.

An Admin can access all Statements from all Cycles from this location.

Agent Statement list page accessed from Reports > Statements

Agent Statements accessed from an open or closed Commission Cycle

Statement Page accessed by an Agent.

Commission pdf Statement for Agents

Each time a Commission Cycle is closed, a commission statement is created for each Agent in the run. The Agents will receive an email with a link to log into the commission system (Comissio) to access their personal commission statement. If it is the first time the Agent has logged into Comissio, they will be asked to create a Username and to change the password. The commission statement includes summary balances as well as sections detailing their Commission, Chargeback, and Adjustment activity.

Summary Page

The first page in the statement shows the summary details for all Issuers for the Agent’s Payable Commission, Form 1099, and Agent Balance – which is the Agent’s overall debit balance.

The summary section can also display messages for some features: Terminated and Not Vested, Commission On Hold, and Forfeit Commission. See those sections within this User Guide for more information on those features.

First page in a Statement with the Summary Information

Payable Commission

The Payable Commission section in the Summary of the Statement contains details for items affecting the Net amount paid to the Agent.

Section of the Summary for Payable Commission or Net Payable

The Payable Commission section contains the following information:

Direct Commission: Commissions advanced or earned as the Writing Agent for the Policy.
Override Commission: Commissions advanced or earned where the Agent was not the Writing Agent but received override Commissions paid for the Policy.
Chargebacks: Reflects Policies that have canceled before the advanced commission was fully recovered or earned off. Chargebacks reduce the Agent’s Payable Amount, Form 1099, and Agent Balances equally. It is expressed in brackets to indicate it is subtracted from the Agent’s gross Commission Amount.
Adjustments: Used to add or subtract from one or more balances; Payable Commission, Form 1099, and/or Agent Balance. They can be used to pay bonuses, to deduct specific charges, or to make corrections. The amount for Adjustments in the Payable Commission section is where ‘Net’ was checked for the Adjustment. If the number is expressed in brackets the amount is subtracted from the Commission Amount of the Agent in the calculation for the final Amount Payable.
Admin Fee: Total Admin fee assessed on an Agent in this cycle. It can be for advanced-based Admin Fee and/or commission-based Admin Fee. See the section for Admin fee for more details. The value is expressed in brackets as it is subtracted from the Agent’s Commissions.
Amount Payable: Net amount of commissions payable to the agent after all activity has been processed.

Form 1099

The Form 1099 section contains a YTD details and information of items affecting taxable income for independent Agents.

Section of the Summary for the Form 1099 information

The Form 1099 section contains the following information:

Beginning Year to Date: Form 1099 balance prior to this current cycle.
Cycle Gross Amount: Calculated 1099 amount in the current cycle before any deductions.
Chargebacks: Total amount of Chargebacks applied and subtracted from the 1099 balance.
Adjustments: Total amount of Adjustments that affected the 1099 balance.
Admin Fee: Amount of Admin Fees subtracted from the 1099 balance.
This Cycle: Net 1099 balance for the current cycle after all other activity is processed.
Year to Date: Total sum of taxable income from the ‘Beginning Year to Date’ amount and the current commission cycle subject to 1099 reporting.

Form 1099 Section and Bypass 1099

When Bypass 1099 is selected in the Payment Information details for an Agent, the section will say ‘Not Applicable’ at the top and values will not be displayed. This is for entities like corporations or W2 employees where taxes are not managed via 1099 documents.

Section of the Summary for the Form 1099 information when Bypass 1099 checked in Agent Details:

Agent Balance

The Agent Balance section contains summary details of items affecting the overall debit balance from Advances and amount recovered toward Advances.

Section of the Summary for the Agent Balance information

The Form Agent Balance section contains the following information:

Beginning Agent Balance: Amount of Agent Balance that was still outstanding prior to this Commission Cycle.
New Advances: Sum of all commissions from Advances in the current Cycle.
Chargebacks: Amount reduced from the Agent Balance for Chargebacks applied in the current Cycle.
Adjustments: Amount of Adjustments applied in the current cycle that affected the Agent Balance.
Advance Recovery: Amount of commission earning off the Agent Balance in the current commission cycle.
Ending Agent Balance: Amount of outstanding liability from Advances that have not been earned off.

Commission Activity

The Commission Activity section contains details for all Policies processed in the current Commission cycle. It is grouped by Issuer, then by if it is New Enrollments (1^st month) or Recurring Business, then by Product Type. For Policy/Transactions that have Pay Schedules that are not monthly, like Quarterly/Simi-Annually/Annually, each month will show up as a separate line for clarity of the details, so a Quarterly payment will display three lines.

Commission Activity example:

The Commission Activity sections contain the following information:

Policy ID: Issuer’s Policy number or identification number.
Policyholder: Last name, first name of the person for whom the Policy is written.
Plan: Name of the Plan for the Policy.
Agent of Record: Last Name, First Name, and Comissio Agent ID for the Writing Agent.
Effective Date: Effective Date of the Policy.
Paid To Date: Date for the end of the coverage period.
Commissionable Premium (Comm Premium): Amount of premium used in the commission calculation. May not be applicable to dollar-based commission rates.
Pay Month (Pay Mo): Number of months the commission transaction covers.
Commission Rate (Comm Rate): Commission percentage used in the commission calculation.
Fixed Rate: Dollar based rate used in the commission calculation.
Member Count (Mem Cnt): Member count used for Per Member Per Month policies.
Advance Month (Adv Mo): Number of months advanced.
Admin Fee: Fee assessed on the gross advance if applicable.
Advance Recovery (Adv Rec): Commission calculated earning off the advanced commission.
Commissions (Comm): Amount Payable to the Agent.

Commission Activity when Sort by Policyholder Selected

When the setting in Statement Options has the Sort Policies by (PDF): sorted by Policyholder, instead of breaks in sections by Product Type, Policies are sorted by Policyholder and Product Type is shown in the activity line. This is preferred by those who have multiple Policies of different Product Types by the same Policyholder and want to see the Policies for the Policyholder next to each other.

Activity for Policies for Medicare (MAPD & PDP) are still the same as the sorted by Product Type as Medicare has different fields to display that does not match up to non MAPD Product Type information. Sections for the Summary, Chargebacks, Adjustments, and Agent Credits are also the same in both options to display.

System setting for Statement Options with selection for sort by Policyholder outlined:

Example of section for Commission activity when sort by Policyholder is selected:

Chargeback Activity

This section details the Chargeback activity applied against the current commission cycle. If there were no Chargebacks applied to the Agent in the cycle, then the section will not appear in the pdf Statement.

Chargeback Activity section

The Chargeback Activity section contain the following information:

Policy ID: Issuer’s Policy number or identification number.
Policyholder: Last name, first name of the person for whom the Policy is written.
Advanced Commission: Total amount of advanced commission paid on the policy.
Advance Recovery: Total commission calculated that earned off the advance paid.
Chargeback Amount: Total amount of commission that was not earned off that is to be charged back.
Previous Applied Amount: Amount applied to the Chargeback during previous Commission Cycles.
Applied Amount: Amount applied to the outstanding chargeback balance in the current commission cycle.
Remaining Balance: Remaining outstanding Chargeback balance if any.
Notes: Miscellaneous comments/notes added by the payor.

Adjustment Activity

The payer can add adjustments to adjust one or more of the primary balances which can include the (payable) Net, the 1099 Balance, and/or the Agent Balance, or any combination thereof. Adjustment activity can add or subtract from any of these balances. If there were no Adjustments applied to the Agent in the cycle, then the section will not appear in the pdf Statement.

Adjustment amounts are subtracted from the respective balance. If the amount to be subtracted is negative, the effect is that it increases the balance –(-$x.xx). So, in the Adjustment Activity section, any negative amounts will increase the balance(s) indicated. For example, a negative value like -$100 with Net checked would increase an Agents Net by $100.

Adjustment activity can also be system generated based on an agent’s vesting status or whether an agent’s commission is being withheld.

The Adjustment Activity section contains the following information:

Description: Adjustment type.
Adjustment Amount: Total adjustment amount.
Previous Applied Amount: Amount applied to the Adjustment during previous Commission Cycles.
Applied Amount: Amount applied to the outstanding Adjustment balance in the current commission cycle.
Remaining Balance: Remaining outstanding Adjustment balance if any.
Agent Balance: An “X” indicates whether that balance is affected by the adjustment.
1099: An “X” indicates whether that balance is affected by the adjustment.
Net: An “X” indicates whether that balance is affected by the adjustment.
Notes: Miscellaneous comments/notes added by the payor.

Commission csv Statements.

In addition to the pdf version Statement for an Agents activities, there are csv versions of the major components, Commission Activity, Chargebacks, and Adjustments. These are provided to provide a more flexible format for reporting and analysis. The exports of the csv Statements can also be used to import the data into another system. If there was no activity for the cycle, then the csv will open as a blank sheet, so if there are no chargebacks applied to the Agent that cycle, it would be blank to show there was no Chargeback activity.

Portion from a Statement access page to select csv Statement selections.

Portion from Summary page in Closed Run showing options to select csv Statement selections.

Commission Activity csv Statement.

The csv version of the Commission Activity contains details for all Policies processed in the current Commission cycle. For Policy/Transactions that have Pay Schedules that are not monthly, like Quarterly/Simi-Annually/Annually, each month will show up as a separate line for clarity of the details, so a Quarterly payment will display three lines in this file.

Commission Activity CSV opened with excel.

The csv Commission Activity Statement has the following fields:

Commission Processing Date: Processing Date of the Cycle.
Statement Agent ID: Agent ID of the Agent to whom the statement belongs.
Policy ID: Issuer’s Policy number or identification number.
Policyholder Last Name: Last name of the person for whom the Policy is written.
Policyholder First Name: First name of the person for whom the Policy is written.
Issuer: Carrier or Company of the Policy.
State: State if provided in Policy.
Product Type: Product Type of the Commissionable Product of the Policy.
Plan: Name of the Plan for the Policy.
Agent of Record: Comissio Agent ID for the Writing Agent.
Last Name: Last name of the Agent.
First Name: First name of the Agent.
Policy Status: Status of the Policy at the time of the run.
Effective Date: Effective Date of the Policy.
Paid To Date: Date for the end of the coverage period.
Premium: Commissionable Premium amount used in the commission calculation. May not be applicable to dollar-based commission rates.
Pay Month: Pay Month is the number of months the commission transaction covers.
Pay Code: Payment Code from the Policy.
Rate: Commission Rate is the percentage used in commission calculation.
Fixed Rate: Dollar based rate used in commission calculation.
Member Count: Member count used for Per Member Per Month policies.
FY or RN: This is to indicate if within the first year (FY) or if it is a renewal after month 12 (RN). (See table below for examples)
New Enrollment: This is to indicate if this is for Month one and no previous commissions. (See table below for examples)
Advance Mo.: Number of months advanced.
Advanced Comm.: Amount of commissions from Advances from Percentage Rate.
Advance Fixed: Amount of commissions from Advances from to Fixed Amounts.
Admin Fee Rate: Rate to apply for Fee assessed on the gross advance if applicable.
Admin Fee: Fee assessed on the gross advance if applicable. (Admin Fee Rate x (Advanced Comm. + Advance Fixed))
Recovery: Advance Recovery for Commission calculated earning off the advanced commission.
Net Comm: Net commission generated towards the Amount Payable for the Agent.

Examples for First Year (FY) or Renewal (RN) and New Enrollment

Term Period	FY or RN	New Enrollment
Month 1	FY	Y
Month 2 through 12	FY	N
Month 13+	RN	N
Quarterly months 1 (of 3)	FY	Y
Quarterly months 4-6, 7-9, 10-12	FY	N
Quarterly months 13-15 or greater	RN	N
Annual Months 1 (of 12)	FY	Y
Annual Months 13-24	RN	N

Chargeback Activity csv Statement

The csv file for Chargeback activity displays information for Chargebacks applied against the current Commission Cycle. This listing will include Chargebacks for $0.00 amounts that are not shown in the list of Chargebacks displayed applied against a cycle. Zero-dollar chargebacks are still created to show all Agents in a hierarchy associated with a Policy were considered and processed in the background but is included in the csv as may be needed for some systems using the file as an import.

Chargeback Activity CSV opened with excel

The csv Chargeback Activity Statement has the following fields:

Commission Processing Date: Processing Date assigned to the Cycle.
Policy ID: Issuer’s Policy number or identification number.
Policyholder Last Name: Last name of the person for whom the Policy is written.
Policyholder First Name: First name of the person for whom the Policy is written.
Issuer: Carrier or Company of the Policy.
Commission: Total amount of advanced commission paid on the policy from previous cycles.
Recovery: Total commission calculated from previous cycles that earned off the advance paid.
Chargeback Amount: Total amount of commission that was not earned off that is to be charged back.
Applied: Amount applied to the Chargeback during previous Commission Cycles.
Applied Amount: Amount applied to the outstanding chargeback balance in the current Commission Cycle.
Remaining Bal.: Remaining outstanding Chargeback balance if any.
Notes: Miscellaneous comments/notes added by the payor.

Adjustment Activity csv Statement

The csv file for Adjustment activity displays information for those applied against the current Commission Cycle.

Adjustment Activity CSV opened with excel

The csv Adjustment Activity Statement has the following fields:

Commission Processing Date: Processing Date assigned to the Cycle.
Adjustment Description: Adjustment type.
Amount: Total adjustment amount.
Applied: Amount applied to the Adjustment during previous Commission Cycles.
Applied Amount: Amount applied to the outstanding Adjustment balance in the current commission cycle.
Remaining Bal.: Remaining outstanding Adjustment balance if any.
Apply to Agent Balance: An “1” indicates whether that balance is affected by the adjustment.
Apply to Form 1099: An “1” indicates whether that balance is affected by the adjustment.
Apply to Net: An “1” indicates whether that balance is affected by the adjustment.
Notes: Miscellaneous comments/notes added by the payor.

Statement Type (CSV) when consolidated is selected.

When the System Setting for Statement Type (CSV) is selected in Statement Options instead of three separate CSV files there is only one file generated with columns that allow Commission Activity, Chargeback, and Adjustments to all be in the same file. This may be preferred if all activity is desired to be seen in one file and the files do not need to be used as imports into other systems. The columns and information in the columns are the same as listed out for the three separate csv files. The options from the Summary and locations to display Statements will the one option to select the consolidated file instead of the 3 csv files when the option for Consolidated is not selected.

System Settings with Statement Option Statement Type (CSV) Consolidated Outlined:

Commission Activity CSV opened with excel

The csv Commission Activity Statement has the following fields:

Commission Processing Date: Processing Date of the Cycle.
Type: COM = Commission Activity, CBK = Chargeback, ADJ = Adjustment
Statement Agent ID: Agent ID of the Agent to whom the statement belongs.
Policy ID: Issuer’s Policy number or identification number.
Policyholder Last Name: Last name of the person for whom the Policy is written.
Policyholder First Name: First name of the person for whom the Policy is written.
Issuer: Carrier or Company of the Policy.
State: State if provided in Policy.
Product Type: Product Type of the Commissionable Product of the Policy.
Plan: Name of the Plan for the Policy.
Agent of Record: Comissio Agent ID for the Writing Agent.
Last Name: Last name of the Agent.
First Name: First name of the Agent.
Policy Status: Status of the Policy at the time of the run.
Effective Date: Effective Date of the Policy.
Paid To Date: Date for the end of the coverage period.
Premium: Commissionable Premium amount used for percentage-based commissions. May not be applicable to flat dollar-based commission rates.
Pay Month: Pay Month is the number of months the commission transaction covers.
Pay Code: Payment Code from the Policy, for example As Earned or Default (which allows Advances)
Rate: Commission Rate is the percentage used in commission calculation.
Fixed Rate: Dollar based rate used in commission calculation.
Member Count: Used for Per Member Per Month policies.
FY or RN: This is to indicate if within the first year (FY) or if it is a renewal after month 12 (RN). (See table below for examples)
New Enrollment: This is to indicate if this is for Month one and no previous commissions. (See table below for examples)
Advance Mo.: Number of months advanced.
Advanced Comm.: Amount of commissions from Advances from Percentage Rate.
Fixed: Amount of commissions from Advances from to Fixed Amounts.
Admin Fee Rate: Rate to apply for Fee assessed on the gross advance if applicable.
Admin Fee: Fee assessed on the gross advance if applicable. (Admin Fee Rate x (Advanced Comm. + Advance Fixed))
Street & Override fields for Initial, True-up, Renewal fields that are used for Medicare Advantage and Medicare Prescription commissions. See User Guide for Medicare.
Recovery: Advance Recovery for Commission calculated earning off the advanced commission.
Earned Commission: Net commission generated towards the Amount Payable for the Agent.
Comm Activity Amount: When Type (column B) is COM than Net for the commission activity. When Type is CBK than amount of Chargeback applied. When Type is ADJ then amount of Adjustment applied.
CBK/ADJ Amount: Total amount of the Chargeback or Adjustment.
CBK/ADJ Prev. Applied: Amount applied to the Chargeback or Adjustment during previous Commission Cycles.
CBK/ADJ Remaining Bal.: Remaining outstanding Chargeback balance or Adjustment balance.
CBK/ADJ Notes: Miscellaneous comments/notes added to the Chargeback or Adjustment.
Adjustment Description: Adjustment type.
Apply to Agent Balance: An “Y” indicates whether that balance is affected by the adjustment.
Apply to Form 1099: An “Y” indicates whether that balance is affected by the adjustment.
Apply to Net: An “Y” indicates whether that balance is affected by the adjustment.