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Online Certification Process Required for 2025 Medicare Training: Medicare Advantage and Part D Certification

In order to market Medicare Advantage and Part D products, CMS requires that agents be certified annually. The 2025 certification site will be accessible July 2nd with a simple registration process.

2025 Courses required for certification include:
• Core Medicare Training, including Fraud, Waste & Abuse (FWA)
• Compliance training
• Product training


Core Medicare Training is a part of the requirements to be allowed to market and sell our 2025 plans whether you were certified for Medicare Advantage or Part D plans for 2024 or are just getting certified now.
You have the option of taking your Core Medicare Training through either AHIP or NABIP. Both options include Fraud, Waste & Abuse content as part of their Medicare Advantage and Part D certification program.


AHIP Certification: If you are new to AHIP certification, you will need to review the slide content for all modules. If you previously took and passed AHIP certification for 2024, the system will recognize you when you register, and you will be presented with AHIP re-certification for 2025. Re-certification presents you with all 5 AHIP MA/Part D modules, but you are not required to review the slide content for modules 1, 2 and 3. You must complete the review questions for modules 1, 2, and 3 before proceeding to other modules. It is important to note that you will be tested on all 5 parts. Estimated time to complete the AHIP MA/Part D modules is approximately 4 hours. There is a 2 hour time limit on the AHIP MA/Part D final exam. Successful completion of the AHIP exam requires a score of 90% or better. You are allowed 3 attempts per registration to achieve a passing score on the final exam.
AHIP has already updated their site to the 2025 version of the certification and exam. Elevance Health’s certification training site which provides access to the AHIP discount has been updated to reflect this. If you have not taken the 2024 certification and choose to do so now, you will receive credit for both 2024 and 2025 for the AHIP Medicare Training. In addition, if you have not taken the 2024 Compliance and Product Training and choose to do so now, you will receive credit for both 2024 and 2025 upon successful completion.
AHIP Fraud, Waste & Abuse (FWA): This additional segment of the 2025 AHIP training program provides information on Nondiscrimination, Fraud, Waste & Abuse, and General Compliance. Successful completion of each topic requires a score of 70% or better. AHIP FWA testing is separate from the AHIP Medicare Advantage and Part D final exam.


NABIP Certification: If you choose this option, you will need to register on NABIP’s site and create a profile if you are new to NABIP or sign in if you are a returning user. NABIP training lists 4 units. The Medicare and Fraud, Waste & Abuse content is presented in 3 Units, with practice questions following each. Unit 4 is the final exam for the NABIP Medicare and FWA content. The final exam must be completed in one sitting. Successful completion of the NABIP exam requires a score of 85% or better. You are allowed 6 attempts per registration to achieve a passing score on the final exam.


2025 Compliance Training modules are available on Elevance Health’s certification training site. Modules include Foundation/Basics, Risk Prevention, Sales Event Reporting and Tools for Compliant Selling. Estimated time to complete compliance modules and their assessments vary. Required passing scores vary by module and will be noted in the instructions.


2025 Product Training modules are accessible upon completion of the Compliance Training modules. You are required to complete ALL product modules. Estimated time to complete compliance modules and their assessments vary. All product modules require a score of 90% or better.

 

User Registration (AHIP)

  1. Start at the “Welcome to 2025 AEP Agent Certification” link: https://getcertified.elevancehealth.com/
  2. Review the options for the Core certification training and select either the AHIP or NABIP option, following the prompts on the page. For AHIP, continue to Step 3 below. (For NABIP, please skip to "User Registration (NABIP)" section of these instructions.)
  3. Click the Medicare Certification button, leading to: https://elevancehealth.cmpsystem.com/page/login
  4. Logging in or Creating a Profile
    1. New Agents: Click the First Time Visitors button to create a new profile.
    2. Existing agents: Log in with last year’s username and password. There are links to assist you if you have forgotten either of them.
  5. In the Access Code Field, key in External-SelfReg (with hyphen, exactly as shown) and click Submit. Agents creating a new profile should proceed to Step 6. Existing Agents can skip to Step 9.
  6. New Agents will be taken to the Registration Step 1 of 3 page where the following fields will need to be populated:
    1. Last name (enter name as it appears on license)
    2. Date of Birth (mm/dd/yyyy format)
    3. Last 4 digits of Social Security Number (SSN)
  7. Registration Step 2 of 3 page will display; complete all required fields (marked with a red symbol):
    1. Select the “Click here to look up NPN on NIPR website” button to retrieve and enter your National Producer Number.
    2. Create a password and re-enter it to confirm.
    3. Enter remaining required fields, and complete checkboxes and Terms of Service as appropriate.
    4. Click the Register button.
  8. Registration Step 3 of 3 page will display confirming your registration and providing you with your username. Be sure to make a note of this. Click Continue to Home. New agents proceed to Step 10.
  9. Existing Agents: your profile information will be displayed. Please review all fields and update if needed. Complete checkboxes and Terms of Service as appropriate and click Update Profile.
  10. Agents will be taken to the Medicare Certification Center (“Training Center”) for their AHIP, Compliance and Product Training.
  11. Click on the 2025 training under My Certifications. The first section that appears on the list will be AHIP Medicare Training. Click the AHIP course title.
  12. Click Yes when asked to confirm you want to leave the Training Center to go to the AHIP site.
  13. Your registration information will carry over from the Training Center to AHIP. Complete the AHIP profile registration/verification by entering your password information and agreeing to the AHIP site’s terms of service and privacy statement. Click Register (or Update Profile).
  14. The AHIP site will confirm your username on the next page. Click Continue.
  15. You will see a Shopping Cart panel on the right. NOTE: You will be asked by AHIP for upfront payment at Elevance Health’s discounted rate of $125.00.
  16. Complete the Billing and Payment information. If the Billing information is the same as your Profile information, check the box “Copy profile information.”
  17. Click Go to Checkout. You will receive an order confirmation. Click Go to my courses to begin.
  18. Proceed with the AHIP Medicare Training modules and exam, and then the Nondiscrimination, Fraud, Waste & Abuse, and the General Compliance training.
  19. You can return to the Training Center from the AHIP window by clicking the Return to Elevance Health link in the upper right corner of the AHIP training page.
  20. Launch remaining courses by opening each track and clicking on the course title. The course will launch right in your training page and slides will advance automatically. Use the player controls to pause/resume the course or return to previous slides if needed.
  21. You must view each course module completely before you are able to access the assessment link at the end of the content.
  22. A green check mark will show on the My Certifications page next to each module when it has been successfully completed and a passing score has been achieved on the assessment.

 

User Registration (NABIP)

  1. Start at the “Welcome to 2025 AEP Agent Certification” link: https://getcertified.elevancehealth.com/
  2. Review the options for the Core certification training and select either AHIP or NABIP option, following the prompts on the page. For NABIP, continue to Step 3 below.
  3. Under the NABIP column, click the button Certify With NABIP which links to: https://nabip.inreachce.com/Details/Information/ff77981e-e645-4591-9daa-61d35fa8199e
  4. In the upper right corner, click the drop down arrow next to Hello Guest/Sign In. On the drop down box: 
    1. For agents new to NABIP, click the Start Here link after New Customer and continue to Step 5.
    2. For returning agents who took NABIP last year, click the Sign In button and continue to Step 7.
  5. New users: on the lower left of the Online Learning Institute page, click the link to Create your account.
  6. Fill out the required profile information and create a Username and Password. Continue to Step 8.
  7. Existing users: sign in on the Online Learning Institute page. You may need to validate your existing profile information.
  8. Return to the Enrollment link to complete the purchase of the Medicare Certification course: https://nabip.inreachce.com/Details/Information/ff77981e-e645-4591-9daa-61d35fa8199e
  9. Click the gold Add to Cart button and select the Checkout button on the next screen. NOTE: You will be asked by NABIP for upfront payment of $100.00.
  10. Complete Purchaser Contact Information, including your insurance license number, if not previously entered on the registration page.
  11. On the Cart Summary, enter your payment information and complete the Credit Card section.
  12. Click Complete Purchase.
  13. You will be redirected to your My Products page, where your Medicare Advantage Certification Training is located.
  14.  Click the green Play button of the first module to start your course. A pop-up window with the presentation will appear. You may start the presentation and pick back up where you left off later.
  15. The last module of your NABIP course will be the final exam. Follow the screen prompts if you wish to add CE credits, including any exam monitoring instructions (if required in your state).
  16. After successfully completing the NABIP exam, you will be directed to complete the FWA attestation.
  17. Click to link at the end of the NABIP course to return to the https://getcertified.elevancehealth.com/ page to complete the rest of your required Compliance and Product Training.
  18. Under the NABIP column, click the Medicare Certification Center button to go to: https://elevancehealth.cmpsystem.com/page/login
  19. From here, you can follow the steps on Page 2 of these instructions (for new or existing agents, as applicable) to log in to the Medicare Certification Center, resetting your password if needed.
  20. Click on the 2025 training under My Certifications.
  21. You may disregard the first section for AHIP Medicare Training if you completed NABIP as your Core certification training.
  22. Complete the modules in the Compliance Training and Product Training sections.
  23. Launch these remaining courses by opening each track and clicking on the course title. The course will launch right in your training page and slides will advance automatically. Use the player controls to pause/resume the course or return to previous slides if needed.
  24. You must view each course module completely before you are able to access the assessment link at the end of the content.
  25. A green check mark will show on the My Certifications page next to each module when it has been successfully completed and a passing score has been achieved on the assessment.